Terms and Conditions

1. Acceptance & Incorporated Policies

By using the Platform you accept these Terms and the policies incorporated into them: the Host Agreement (for Hosts), Cancellation Options, Guest Code of Conduct, Content Policy, Privacy Policy, Cookie Policy, Waiver & Liability and Report a Concern. If a policy conflicts with these Terms on a specific subject, the more specific policy controls for that subject.

2. DreamHnF's Marketplace Role

DreamHnF is a global marketplace for hunting, fishing, private-land access, lodging, guided and self-guided experiences and related outdoor services. We provide the technology marketplace and facilitate payment processing.

DreamHnF generally does not own the Host's property, operate the Host's business, perform the Host Service, act as the guide or outfitter, control the Host's day-to-day business or insure Hosts or Guests. We do not guarantee any Host, Guest, Listing, availability, safety, or the success of any hunt, catch, harvest or outdoor result.

3. Eligibility, Accounts & Verification

3.1 Age

You must be at least 18 years old and able to enter a legally binding contract. Guests are responsible for ensuring any additional participants meet the age, licensing, permit, physical, skill and safety requirements of the booked experience.

3.2 Accurate information and security

Provide accurate, current and complete information. You are responsible for your account credentials and all activity under your account. You may not create multiple accounts for deceptive, abusive or policy-evasion purposes.

3.3 Verification

DreamHnF may require identity or business verification, and our Payment Provider may separately require its own verification. Verification badges and statuses mean only that the specific verification represented has been completed; they are not endorsements or guarantees of safety, quality, licensing or future conduct.

4. Hosts

Creating a DreamHnF Host account and listing on the Platform does not require an upfront membership or listing fee. DreamHnF's standard platform fee is currently 5% of the applicable booking subtotal and is deducted from the Host's booking proceeds. The standard rate may change prospectively from time to time and may differ where a Host-specific promotional, contractual or other fee arrangement applies. Hosts manage their own Listings, pricing, availability, supported booking settings, Deposit percentage, Remaining Balance schedule and cancellation-policy selection, within Platform rules.

Hosts are independent businesses or individuals, not DreamHnF employees, agents, partners, franchisees or joint venturers, unless expressly agreed in writing. Hosts are responsible for Listing accuracy, availability, legal compliance, permits, licenses, insurance, taxes and the Host Services they deliver. Hosts may list on other channels, but must keep DreamHnF availability accurate. Full Host terms are in the Host Agreement.

5. Guests

Before booking, review the Listing, total price, add-ons, Deposit, Remaining Balance and due date, cancellation policy, Host rules, Guest requirements and any permit or licensing requirements. Use properties and participate lawfully and safely, follow the Guest Code of Conduct, and accept responsibility for damage or misconduct you cause.

6. Bookings & the Host-Guest Contract

6.1 Confirmation

Depending on the Listing settings, a Booking may require Host acceptance (manual confirmation) or may qualify for automatic confirmation (Auto-Confirm). The applicable method is determined by the Listing configuration and booking flow. A Booking Request awaiting acceptance is not a Confirmed Booking.

6.2 Direct contract

When a Booking is confirmed, the agreement for the Host Service is formed between the Host and Guest, subject to the Listing, checkout terms, these Terms, Host rules, the applicable cancellation policy, the Deposit and balance terms, and other conditions disclosed before booking. DreamHnF remains the marketplace and payment-technology provider and is generally not the provider of the Host Service.

6.3 Transaction assent

When you submit or confirm a Booking, complete checkout, pay a Deposit or pay a Remaining Balance, you agree to the transaction-specific terms presented at that time, including the Listing, total price, add-ons, Deposit percentage, Remaining Balance and timing, cancellation policy, Host rules, Guest requirements, applicable fees and incorporated policies.

7. Payments, Fees & Payouts

7.1 Payment Provider

DreamHnF uses Stripe and Stripe Connect to process applicable Guest payments and Host payouts. Users may be subject to applicable Stripe terms. DreamHnF is not a bank, does not store full card numbers, and does not guarantee the availability of third-party payment services.

7.2 Payment authorization

By submitting a Booking or payment, you authorize DreamHnF and/or its Payment Provider to charge the amounts displayed at checkout, which may include the Listing or package price, selected add-ons, quantity-based add-ons, additional Guest amounts, applicable taxes and other disclosed booking amounts. The total presented in the checkout or payment flow is the authoritative amount.

7.3 Fees

The current standard DreamHnF Guest platform and service fee is 0%; DreamHnF does not charge Guests a separate platform or service fee under the current standard model. Guests pay the booking price, applicable taxes and other booking amounts disclosed at checkout. DreamHnF's standard Host platform fee is currently 5% of the applicable booking subtotal and is deducted from Host proceeds rather than added as a separate Guest platform charge. The standard Host rate may change prospectively from time to time and may differ where a Host-specific promotional, contractual or other fee arrangement applies. The applicable fee is determined under the Platform's fee rules for that transaction.

7.4 Deposits

A Host may require a Deposit of 30%, 50%, 80% or 100% of the booking total. When less than 100% is paid, the Booking is deposit-paid but not fully paid until the Remaining Balance is successfully collected. Paying a Deposit does not by itself make it refundable.

7.5 Remaining Balance

The Host-selected Remaining Balance schedule is due on the day of booking, 24 hours before the scheduled experience, or 3 days before the scheduled experience. The schedule is disclosed before booking and forms part of the Booking's transaction terms.

Where a Remaining Balance is due, DreamHnF or its Payment Provider may attempt to charge the payment method associated with the Booking on the disclosed schedule. Additional authentication or Guest action may be required. If payment fails, DreamHnF may notify the Guest, retry payment, request updated payment information or authentication, restrict or modify booking status as allowed under the booking terms, or take other reasonable payment-recovery action.

7.6 Host payouts

Hosts must establish and maintain an eligible Stripe connected account and complete any identity, business, tax, banking, or other verification required by Stripe. Host payouts are sent to the payout account associated with the Host's Stripe connected account, subject to applicable DreamHnF fees, payment-processing amounts, refunds, chargebacks, disputes, reversals, fraud reviews, and other permitted transaction adjustments.

Payout Timing

Payout timing may depend on payment status, Stripe processing, connected-account verification, banking networks, weekends or holidays, disputes, refunds, chargebacks, fraud reviews, and other payment-provider requirements. DreamHnF does not guarantee that every payout will arrive on a specific date unless expressly stated for a particular transaction.

7.7 Refunds, chargebacks & disputes

Refunds follow the Cancellation Policy attached to the Booking and applicable law. Refund eligibility for fees, taxes and other transaction amounts may depend on the applicable booking terms, Payment Provider rules and applicable law. Users must not file chargebacks in bad faith. DreamHnF may share booking records with the Payment Provider to resolve disputes, and chargeback or dispute outcomes may result in payout adjustments.

Where permitted by applicable law and payment-provider rules, DreamHnF may delay, withhold, offset, adjust, or reverse amounts otherwise payable to a Host when reasonably necessary to address refunds, cancellations, chargebacks, payment disputes, suspected fraud, duplicate payments, processing errors, or violations of DreamHnF policies.

7.8 Taxes

Users are responsible for their own tax obligations, including income, sales, occupancy, VAT, GST and tourism taxes, except to the extent a tax is calculated, collected or remitted by DreamHnF or its Payment Provider where required or enabled by law.

8. Cancellation Policies

Each Listing uses one of DreamHnF's five standard cancellation policies: Flexible, Moderate, Firm, 50% Refundable or Non-Refundable. The policy attached to a Confirmed Booking governs that Booking even if the Listing policy later changes. If a Host cancels a Confirmed Booking, the Guest will be entitled to the refund required under DreamHnF's Host-cancellation rules, applicable transaction terms and applicable law; the Host's selected Guest Cancellation Policy does not allow the Host to retain otherwise refundable Guest funds. See Cancellation Options for the full rules, pending requests and weather events.

9. Keep DreamHnF Bookings on DreamHnF

For a Booking initiated through DreamHnF, Users may not request or accept off-platform payment, redirect a Guest to another payment method to avoid DreamHnF, restructure the disclosed price outside the Platform to avoid fees, or use DreamHnF messaging or contact information to circumvent the Platform transaction.

This does not restrict Hosts from operating or advertising elsewhere. Listing on other marketplaces is allowed; circumventing a DreamHnF-originated transaction is not. Please report circumvention requests.

10. User Communications

Platform messages may be subject to moderation, safety review or access by authorized DreamHnF personnel when reasonably necessary for support, trust and safety, dispute resolution, fraud prevention, policy enforcement or legal compliance. We do not routinely read every message. See the Privacy Policy.

11. User Content, Reviews & Intellectual Property

11.1 Your content

You keep ownership of your original content. You grant DreamHnF a non-exclusive, worldwide, royalty-free license to host, store, display, reproduce, format, adapt for display and distribute that content through the Platform, to promote applicable Listings and Platform content, and to operate and improve DreamHnF. You represent that you have the rights to upload it.

11.2 Content standards and reviews

Content must follow the Content Policy. Reviews must be genuine; fake, purchased, exchanged, coerced or fabricated reviews are prohibited, and DreamHnF may remove reviews that violate policy.

11.3 Platform ownership

The DreamHnF platform, design, branding, logos, software, text and original content belong to DreamHnF or its licensors and may not be copied or used without permission.

11.4 Copyright and IP complaints

To report content you believe infringes your copyright or other intellectual property, contact support@dreamhnf.com with: a description of the work; the allegedly infringing content and its URL or location; your contact information; a statement of good-faith belief that the use is unauthorized; a statement that your notice is accurate and that you are the owner or authorized to act; and your signature where appropriate.

12. Prohibited Conduct

• Posting false, deceptive, misleading or fraudulent Listings, prices or content
• Using the Platform for illegal hunting, fishing, trespassing or unlawful land access
• Impersonating another person, business or entity
• Harassment, threats, discrimination, doxxing or other abusive behavior
• Uploading infringing, unlawful or malicious material
• Manipulating reviews, rankings, badges or rewards
• Interfering with the operation, security or availability of the Platform
• Circumventing DreamHnF Bookings, payments or required fees

13. Outdoor Legal Compliance & Safety

Users are responsible for complying with all applicable local, municipal, state, provincial, territorial, federal, national and international requirements, including hunting and fishing licenses, tags, permits, seasons, bag and possession limits, protected species, firearm, archery and weapon laws, boating regulations, captain and guide credentials, land access laws, game and fish transportation, customs, export/import and border requirements. International participants are also responsible for travel and immigration requirements. DreamHnF does not provide legal advice.

Outdoor activities involve inherent risks. By using DreamHnF or participating in a Host Service you acknowledge and accept those risks as described in our Waiver & Liability.

14. Monitoring & Enforcement

Depending on severity, history and circumstances, DreamHnF may request information, issue warnings, remove or restrict content, restrict or suspend Listings, restrict booking functionality, cancel Bookings where reasonably necessary, suspend or terminate accounts, and cooperate with lawful governmental or legal requests. Not every report will lead to a particular action.

15. Third-Party Services & Platform Availability

The Platform relies on third-party services such as Stripe, map and location providers, authentication providers, analytics providers and external resource links. DreamHnF is not responsible for third-party availability, policies or content except where applicable law provides otherwise.

We do not guarantee uninterrupted or error-free availability. We may maintain, modify, update, suspend or discontinue functionality, subject to our obligations on existing Confirmed Bookings and payments.

16. Disclaimers & Limitation of Liability

The Platform is provided "as is" and "as available" without warranties of any kind, express or implied, to the fullest extent permitted by law.

To the fullest extent permitted by applicable law, DreamHnF is not liable for indirect, incidental, special, consequential, exemplary or punitive damages, or for losses arising from Host Services, Guest or other User conduct, hunting, fishing, firearms and weapons, boats, vehicles, wildlife, terrain, weather, property or lodging conditions, remote locations, third-party services, or game and fish possession or transportation.

17. Indemnification

To the extent permitted by law, you agree to indemnify and hold harmless DreamHnF from claims, losses and expenses (including reasonable attorneys' fees) arising from your own acts or omissions, including your violation of these Terms or law, your User Content, Host Services you provide, your conduct as a Guest, IP or privacy violations, taxes, property damage or injury you cause.

18. Suspension, Termination & Survival

DreamHnF may take proportionate action, from warnings to permanent termination, where reasonably appropriate. Termination does not cancel obligations already incurred, including existing Bookings, unpaid balances, refunds, payouts, chargebacks and disputes. Provisions that by their nature should survive, including payment obligations, refunds, indemnification, intellectual property, dispute provisions and liability limitations, continue after termination.

19. Changes & General Terms

We may modify these Terms and will post the revised version here with an updated date. Continued use after changes take effect means you accept them. If any provision is unenforceable, the rest remains in effect. Our failure to enforce a provision is not a waiver. These Terms and the incorporated policies are the entire agreement between you and DreamHnF about the Platform.

20. Contact Information

Questions about these Terms, support, verification or billing can be sent to:

• Website: dreamhnf.com
• Support: support@dreamhnf.com
• Billing: billing@dreamhnf.com
• Notifications: notifications@dreamhnf.com
• Verification: verify@dreamhnf.com